![]() For 3 weeks they have refused to reply me emails and refused to send me back my 2000 Euros. I have never seen this type of thing in my whole lifeįrom the way they are behaving, it seems they want to steal my money. Please I need help and advice from any of you that has had this type of experience from Bitsafe. ![]() ![]() I also want to report them to the financial authorities so they can compel them to pay me back my money, please to which authority should I report them and how should I do itġ. No financial institution onboarding a customer, wasting money and time and closing the account again for no reason. When an account is closed, it always has to do with the fact that the customer has violated some compliance rule. The financial institution does NOT have to justify the termination!Ģ. Whenever the customer is terminated and he is annoyed, suddenly the financial institute is a fraud, thief, etc. If something like that on Trustpilot & co. you can check beforehand before opening an account.ģ. If the money is still not transferred after a termination, there are several reasons, such as: For example, if the EMI has to send an AML report to the regulatory authority, which only approves the payment after verification.Īn EMI cannot simply embezzle money! The EMI is definitely not dependent on your € 2,000. Of course, this can take a few weeks / months.Ĥ. I didn't even know when they closed it and they didn't send me messages that they closed my account The truth was that I was even surprised at the way and manner my account was closed I think this is an issue with Customers support EVERY customer can contact the respective regulatory authority directly and complain. When I could not log in after some days, I started contacting them. ![]() I got one reply after 3 days that YES, they closed my account without giving me any good reason. Have never seen that kind of thing before.īecause afraid when I saw a lot of complaints about the in Trustpilot Then I started sending them emails asking how I can get my money in the account back and didn't hear from them again.Īs of this morning I have sent more than 18 emails over a period of 3 weeks and still no reply. I have also sent messages to Verotel and still no response. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |